Application Analyst IV

Job Overview:

Application Analyst 4 is primarily responsible for supporting the design and build of the designated application. As an expert level analyst, they serve as resource for the other Analyst staff as well as operations and other customers. They work independently and ensure the prioritization of build, testing and projects as established by management are maintained and executed. The Application Analyst 4 is responsible for the installation, upgrades, and the configuration of the application. The Application Analyst 4 takes on more of the complex coordination of customer support activities. The Application Analyst 4 creates the test scripts for the application, executes the test scripts, and documents all test outcomes, including advanced troubleshooting skills and support these activities apply to implementation, upgrade, and maintenance initiatives. The Application Analyst 4 is responsible for addressing customer or build issues, recommending mitigation plans and escalating more complex issues above their knowledge base. The Application Analyst 4 also provides on-call support for the application through go-live and ongoing maintenance period.

Qualifications:

Required:

• Certification in specified application as applicable; preferred 5+ years prior system build experience
• Bachelor s Degree
• Epic Certification and Five (5) years of Epic build experience post certification preferably with additional certification and build experience in Audiology, Bones Orthopedics, Cardiac Rehab, Outpatient Dentistry, Outpatient Dermatology, Kaleidoscope Ophthalmology, Occupational Therapy, Phoenix Transplant, Physical Therapy, Pulmonary Rehab & Speech Language Pathology (and all related Pediatric Specialties) Minimum: Five (5) years relevant experience.
• Demonstrated interest in supporting the development and build of the application
• Obtaining applicable certification(s) will be an expectation of the role.
• Applicant is expected to maintain certification as current by compling New Version Training (NVT), as applicable.

Preferred:

• Preferably 2+ years of relevant experience functioning in a leadership capacity with leading teams and workgroup
• Masters Degree Preferred

Certifications and Licenses Required:

• Certification in specified application as applicable; preferred 5+ years prior system build experience

Scheduling Requirements:

• Days
• Full-Time

Essential Functions:

Adaptability/flexibility: demonstrating flexibility with respect to changing end-user business needs

Critical thinking: the ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible

Dependability: the ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner. Must be detail-oriented with strong organizational skills and able to function effectively in a fast-paced environment and meet deadlines

Initiative: the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others

Interpersonal skills: the ability to communicate information clearly and concisely with project leadership and subject matter experts; the ability to gain trust and establish effective relationships with Epic counterparts

Learning: the ability and willingness to learn new software and systems

Listening: listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their point, and repeating information to ensure accuracy

Problem solving seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

Resilience: the ability to persevere in difficult situations, overcome obstacles, and reach high levels of performance when faced with stressful work situations and time pressures

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer