Job Overview:
The Application Lead is primarily responsible for providing day-to-day leadership to the functional team for all core activities pertaining to the planning and execution of projects related to the application build, implementation, and support. The Application Lead is responsible for the overall design and development of the application and is required to gain in-depth knowledge of the application and software. The Application Lead is expected to be knowledgeable about organizational policies, procedures and business operations, as well as the area of business they are representing and the functionality available in the application(s). The Application Lead will communicate with vendor installation team, review the software, analyze business operations, work with vendors and end-users to tailor the system to the organization, and participate in the pilot training of end-users (as needed). This role will participate in current state mapping and future state workflows development, application design and development, testing support, issues resolution application integration, implementation and ongoing support activities. The Application Lead will identify and manage resistance to change as related to their respective application of responsibility.
Qualifications:
Required:
Preferred:
Certifications and Licenses Required:
Scheduling Requirements
Essential Functions:
The Application Lead is primarily responsible for providing day-to-day leadership to the functional team for all core activities pertaining to the planning and execution of projects related to the application build, implementation, and support. In addition to the duties discussed in the Role Description, the Application Lead is responsible for the following:
1) Defining Systems Requirements:
Collaborating to understand and execute the application architecture and integration
Serving as a business unit expert to set the direction for the organization's workflows by attending site visits, validation sessions, and other integrated sessions
Investigating end-user requirements and needs, applying potential solutions and pressure-testing solutions using an agile method
Analyzing data conversion needs
Preparing details of specifications as needed
Achieving in-depth knowledge of the software and serving as a bridge between end-users and vendor implementation staff
Understanding choices in application specifications
Assessing implementation strategies and the impact those strategies will have on workflows and operations
Analyzing new functionality in new releases to determine whether or how it should be used
Documenting current and new workflows and understanding how workflow decisions translate to application configurations
Performing in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of the software
2) Project Leadership:
Serving as a liaison between end-user s workflow needs and implementation staff
Maintaining regular communication with vendor representatives, including participating in weekly project team meetings
Working with vendor representatives, RWJBH s business community, and end-users to ensure the system meets RWJBH s business needs in regard to the project deliverables and timeline
Responding to vendor's technical questions
Maintaining rules for how each new version is released
Communicating regularly with other Application Leads to resolve issues, conflicts and application integrations
Communicating changes to workflows to Principal Trainers
Ensuring that appropriate subject matter experts are involved in design, configuration and testing sessions
Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones
Working in conjunction with manager to provide feedback for team member performance
3) Issue Resolution and Project Management:
Identifying issues that arise in the application area as well as issues that impact other application teams and working to resolve them. This also involves working closely with the technical support on issues of install choices, master file and category list set up, synonyms and preference lists, etc.
Managing and executing identified mitigation plans
Coordinating test plans and new systems, complying with version upgrades and system modifications
Reviewing the status of projects and issues on an ongoing basis with leadership, which includes the creation of status reports
Demonstrating self-direction and ability to manage integrated project deliveries
Supervising basic issues and roadblocks, escalating issues as needed
Provides recommendations based on industry best practice
Plans Project and workgroup build activity oversight, assures quick escalation of build decision incompatibilities and risks
Develops future state materials
Collaborates with team members across the department as well as operational staff
Supporting application governance needs, including development of business case for decisions
Maintaining version control of workflows, issues/risks log, and decisions tracker
Communicating with leaders to determine necessary escalations
4) Executing Application Build:
Facilitating the development of integrated workflows by working closely with the project team, subject matter experts and technical leads to define processes that cross applications and functional areas
Guiding workflow design, building and testing the system, and analyzing other technical issues associated with Epic software
Identifying and implementing requested changes to the system and general system enhancement needs
Assisting in the building of new data sets and testing of new functionality
Developing and documenting internal procedures that will be used in conjunction with the applications
Prioritizing and implementing changes requested for the system
Coordinating software updates and changes with users
Working with users on the sharing of data, category lists, etc.
Setting standards for naming and numbering conventions and security classifications
Reviewing new vendor software releases and updates to help determine which features will be utilized
Assisting and supporting training teams with necessary build, content, and documentation, as needed
Providing go-live support for users on new applications, including functionality
Providing on-call support for application through go-live and post go-live
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Additional Information:
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
RWJBarnabas Health is an Equal Opportunity Employer
