Associate Analyst ARS, Appeals, Remote, United States

Summary of Job Function

The Associate Analyst, Appeals is primarily responsible for validating clinical and technical denials to ensure appeals are accurately pursued. Daily work includes ordering medical records, entering denials, and calling payers to gather account information as well as appeal outcomes.

Education/Experience

• Associate s degree in business or finance preferred
• Proficient in medical terminology and knowledge of commercial insurance
• Average Microsoft Excel skills required

Special Equipment/Skills

• Microsoft Excel
• Microsoft Office
• Medical Terminology
• Confidentiality - adheres to patient rights: provides for the confidential treatment of all communications and records.
• Professionalism - demonstrates professionalism with families, visitors, physicians, co-workers and supervisors.
• Communication - listens and communicates effectively
• Teamwork - supports teamwork by cooperative problem solving through participation in meetings, projects, etc.
• Quality/ Performance Improvement - utilizes principles of continuous quality improvement in all work situations to assess, measure and improve organizational and department functions
• Autonomy - organizes work sets priorities with a minimum of supervision and seeks guidance as appropriate
• Accountability - makes decisions that are timely and consistent with department, objectives, policies and procedures.
• Ownership - demonstrates sound judgment; accepts and benefits from constructive criticism

Position Responsibilities

• Analyzes and researches denials, follows-up with the payer to resolve denials
• Reviews applicable timeframes governing the appeal process
• Contacts appropriate third party for outcome of clinical appeal
• Evaluates appeal outcome for next steps (logs recovered funds, supports uphold decision or initiates 2nd level appeal)
• Documents accurately and timely the follow-up requirement on denials
• Maximize utilization of Contract Management tools and efficient use of existing resources to support cash collection activities
• Exercise judgment pertaining to highly sensitive and confidential information
• Understanding of claims processing
• Demonstrated ability to work independently and on a team as the situation demands

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer