Performs all duties of scheduling appointments, answering telephones, entering all information into the computer. Communicates effectively with other areas of the department, hospital and physician offices to coordinate patient activities. Performs all Patient Care Associate functions as a member of the healthcare team and performs selected patient care activities under the direction and supervision of the registered nurse, is responsible for identifying critical unit support activities and identifies critical clerical/administrative functions as directed. Coordinates all patient appointments after gathering and receiving approval from a radiologist. Work closely with nursing and technical staff to provide a caring and smooth flow in the patient care area. Is the point person for staff for patient information regarding all communication with ordering physician offices and internal staff. It is responsible for reporting identified safety issues such as hazardous environments (i.e. damaged floors/walls/ceiling tiles/unsecured areas) and medical errors, etc.
High School Diploma or High School Equivalency Required. Successful completion of Nursing Assistant (NA), Certified Nursing Assistant (CAN), Patient Care Assistant (PCA), Emergency Medical Technician (EMT), Health Care Technician or other clinical care program and / or previous clinical experience. Minimum one year prior radiology/medical experience in a healthcare facility. A NA, CNA, PCA, EMT or nursing / medical student preferred. Good communication skills. Knowledge of medical terminology. Able to prioritize and perform multiple tasks in a fast paced environment.
RWJBarnabas Health is an Equal Opportunity Employer
