Provides nutritional care services to patients by assisting in the implementation of selected prescribed dietary regimens,
Coordinates various aspects and task functions of the diet office with the patient tray service,
Visits patients and families to obtain menu selections,
CRITERIA BASED PERFORMANCE STANDARDS:
I,
Applies knowledge related to diet principles in order to meet diet order restrictions or requests,
Uses the Foods list appropriately to offer only compliant items,
Enters patient preferences and allergies correctly,
Ensures all special requests are compliant to diet guidelines,
Verifies menu selections,
II,
Coordinates Clinical and Clerical tasks with food service activities,
Works closely with the dietitians, communicates any food issues with dietitian and/or supervisor,
Prints tray tickets and tallies to ensure meals are appropriate and on time,
Maintains out patient meal schedules such as ER, Cardiac Cath,
Assures patients receive alternate meal schedules and guest trays as needed,
III,
Telephone/Customer Service Etiquette
Answers phone in timely manner,
Identifies self by name and department and follows scripting,
Checks and f/u on all voice mails,
IV,
Documentation
Documents all late trays and reason for late tray,
Keeps card files with accurate and current information,
Documents all meal counts,
V,
Menu Selection
Able to verbalize patient choices clearly and accurately,
Provides laminated menu for patients that prefer visual menu,
Reads back menu selections,
Informs patient of special diet,
Refers to RD for any diet education if requested,
POSITIONS SUPERVISED AND TYPE OF SUPERVISION:
This position is under the general supervision of the Clinical Nutrition Manager,
This position is under the general supervision/direction of the Registered Dietitians in absence of the CNM,
EDUCATION AND EXPERIENCE
Degrees and years of job related experience
Minimum: High School Diploma or equivalent,
Preferred: BS Degree- nutrition or health related field,
Minimum: Entry Level acceptable,
Preferred: 1-2 years in health care related facility in comparable position
SKILLS
Computer/software, communication, etc,
Basic computer skills,
Able to operate fax, telephone,
Must work weekends and holidays
RWJBarnabas Health is an Equal Opportunity Employer
