Director, Provider Services

Job Overview:

Director of Provider Services will be responsible for oversight of all service line onboarding activity. This position will report to the Service Line VP, collaborate with Service Line Program Manager and Contracting Coordinator, as well as liaison with HR, MSO and Payor team to manage all new hire workflow. The Program Director will manage and support all front end operations and new program development of the service line, which may include ad hoc operational projects, oversight of start up programs and/or development of existing programs for the Service Line. This position will be responsible for streamlining all service line onboarding activities and support the VP with all physician/provider clinical operational programs/initiatives.

Qualifications:

Required:

• Associate s Degree in relatable field with a minimum of 2 years experience working in healthcare and/or physicians/physician practice
• Must have reliable transportation to travel to all organizational facilities in the state as needed
• Strong knowledge of Microsoft excel and power point
• Organized and strong business acumen
• Ability to synthesize large amounts of information from different working systems
• Must possess strong interpersonal skills as position will be working with multiple layers of management

Preferred:

• Bachelors or Business Degree

Essential Functions:

• Provider Services Management
  • Onboarding Management
    • Partner with HR, MSO and Payor Credentialing to ensure all steps are met for effective start date and timeliness of enrollment
    • Attending weekly HR and physician recruitment call
    • Responsible for all new hire communication and coordination
  • Contracting Liaison
    • Works with service line contracting lead to support Contraxx workflow
      • Assists with cross checking of contractual rates and stipends against monthly HR rosters
      • Assists with service line contract amendment or renewal processes and COI communication
      • Ad hoc projects as needed to support overall service line contracting
  • HR Liaison
    • Ensuring all LOA, terminations and/or status changes are communicated in a timely manner to HR and the service line
    • Communicating all provider status changes to finance department to ensure accurate accrual of CME and benefits
    • Oversight of System compliance mandates (vaccines, surveys, net learning, etc)
• Program Development
  • Program start up and expansion
    • Coordinating all services and logistics for expansion projects/programs within the Service Line
    • Develop proformas and staffing projections
    • Ensure timelines are met for program expansion or start up departments
    • Management and oversight of all new service line growth
  • Management of employee-related activities, organizational development, and provider wellbeing
    • Supports VP with all service line operational accountability goals
    • Leads community involvement opportunities
    • Supports management of service line collaboration projects
      • i.e. regionalize of on call specialists
      • service line navigation and tele-medicine initiatives

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer