Provider Relations Rep - Somerset, NJ

Job Overview:

The Provider Relations Rep will be responsible for developing and maintaining relationships with physician and business leadership of key physician groups. The Provider Relations Rep will oversee and monitor all provider activities which includes: ensuring network accessibility thresholds are met, assist and troubleshooting with the EHR connectivity, securing contracts, amendments and single case agreements as needed, managing the provider termination process and other related duties which impact the overall network.

Qualifications:

Required:

• Associate Degree or higher required
• Must possess strong interpersonal, communication, management, and technology skills.
• Must demonstrate team building and collaborative practice behaviors
• Must demonstrate understanding of performance improvement and quality outcomes management
• Ability to travel various part of New Jersey to visit the Physician/Physician Groups
• Demonstrate ability to multi-task, prioritize, and use good judgement in a fast-paced environment
• Strong presentation and problem-solving skills; familiar with root cause analysis

Preferred:

• 1-3 years of healthcare experience, preferred
• Physician office operations experience

Essential Functions:

• Assist with establishing connectivity with the Partner s EHR and RWJBH System s EHR; partnering with IT&S Department
• Assist with partner physician s connectivity issue, provide education and repeated training (as needed) on the EHR connectivity solution
• Review the practice s usage of the platform and work with the practice to improve the network integrity through the optimal usage of the platform
• Communicates with external constituents and effectively engages the provider community, demonstrating the organization s value proposition
• Manage a database of potential providers for recruitment; gather necessary data and relevant information to present to management for effective contract negotiations maintain an effective tracking system of all outreach attempts, communications and final outcomes
• Manages all provider data submission for RWJ value-based programs
• Resolves first line policy questions referred by practice staff and works with partner managers as needed to resolve escalated issues
• Works collaboratively with partner departments, information technology and facility based programs to provide seamless customer service to providers; be open to be EPIC trained as needed for the system
• Participates as a representative of Network Management Administration team on internal committees and workgroups, as assigned
• Contributes to the Network Management Administration team effort by accomplishing related tasks and projects as needed
• Maintains RWJBH Medical Neighborhood operationally and audit physician s demographic information who are participating in Medical Neighborhood to ensure data accuracy
• Assists with any other projects for the network management department as required

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered,

high-quality academic medicine in a compassionate and equitable manner, while delivering

a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

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