Dept. of Medicine
Location:
Newark Beth Israel Medical Ctr,
201 LYONS AVENUE, NEWARK, NJ 07112-2027
Job Title: Regional Manager
Location: Newark Beth Israel Medical Center
Req#: 0000184381
Status: Full-Time
Shift: Day
Department name: Dept. of Medicine
Job Overview:
The Medical Group strives every day to consistently deliver on the Health System patient service promise of Don t Harm Me, Help Me and Be Nice to Me . The Regional Manager (RM) reports to a Regional Director (RD) for their territory. The RM is at the front line of upholding these principles as they oversee the operations of multiple assigned practice locations. The RM supervises practice site business and clinical functions including front desk, medical records, nursing, and ancillary services to ensure a safe, and compassionate experience for our patients and their families as well as a supportive and productive practice environment for our providers and staff. The RM ensures optimal utilization of resources and the efficient delivery of services. The RM is also responsible for making sure their assigned practice sites are in compliance with all applicable policies, laws and regulations. |
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Qualifications:
Required:
- Bachelor s Degree in Business Administration or related field is required, with an emphasis in Healthcare Administration preferred.
- Appropriate experience may be substituted for educational requirements.
- Critical thinking and analytical skills a must.
- 3-5 years of experience in group practice management of multiple locations.
- Effective working knowledge of healthcare financial management, medical practice accounting, third party reimbursement issues, patient flow and facilities management.
- General knowledge of physician compensation models and contract terminology.
- Prior experience working in a clinical capacity is a plus.
- Microsoft Office Proficiency required.
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Preferred:
Certifications and Licenses Required (if applicable):
Scheduling Requirements (non-exempt positions):
- Day
- Full-Time
- 40 Hour Work Week
Essential Functions:
- Maintains positive relationships with all customers, employee, physician, patient, visitor, and guests Utilizes a variety of feedback to improve processes and services to meet and exceed customer needs Uses sound employee relations practices and maintains high levels of visibility and accessibility Follows though on all customer requests and inquiries in a timely fashion
- Utilizes principles of CQI in all work situations.
- Contributes to improving quality services and productivity (takes the initiative to continually evaluate one s work, report problems, suggest solutions and try new ideas)
- Effectively allocates and schedules resources. Able to project and appropriately staff the unit/department to effectively function to demand.
- Utilizes resources, both labor and non-labor to maximize efficiency and quality.
- Adheres to budgetary guidelines and targets-proactively manages budget variances and causes.
- Determines priorities and organizes work and time to meet them. Follows sound employee retention techniques; effective selection and interviewing, recognition, fair and timely discipline, and ongoing performance feedback Interacts constructively , tactfully and diplomatically with others and resolves conflicts effectively Demonstrates cultural competency and ability to maintain a diverse workforce
- Completes tasks and assignments in a timely, accurate and efficient manner. Remains positive and focused despite obstacles and setbacks.
- Demonstrates a sense of urgency in completing assignments. Organizes multiple assignments and/or projects simultaneously to accomplish goals.
- Oversees payroll in accordance with company policy. Follows disciplinary process in accordance with HR policy and procedures.
- Performs annual staff performance evaluations. Looks for ways to improve patient, provider and staff engagement. Holds regular staff meetings for designated practices.
- Develops plans and budgets on a strategic, tactical and operational level for and with each practice. Routinely reviews management reporting data to ensure operations is performing to budget and identifies ways to improve efficiency. Initiates processes/improvements communicating with VP, RD and practice site providers and staff.
- Identifies operating costs and operational capital budget needs in collaboration with providers and office managers.
- Completes ROI and justifications, submitting to RD and VP. Reviews monthly budget and identifies areas of cost saving.
- Ensures quality measures are implemented and ongoing for assigned practices, track deficiencies and works collaboratively with Director of Quality to ensure compliance.
- Schedules and uses staff appropriately across practice locations for optimal coverage whenever possible (vacations, sick etc.).
- Establishes monthly schedules for providers and staff.
- Tracks and evaluates on a regular basis scheduling, practice revenues, staff competencies and training.
- Works collaboratively with and supports the RD to ensure timely and efficient onboarding of acquired practices, following up on action items and communicating findings to the appropriate team members.
Benefits and Perks:
At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to supports our employees physical, emotional, social, and financial health.
- Paid Time Off (PTO)
- Medical and Prescription Drug Insurance
- Dental and Vision Insurance
- Retirement Plans
- Short & Long Term Disability
- Life & Accidental Death Insurance
- Tuition Reimbursement
- Health Care/Dependent Care Flexible Spending Accounts
- Wellness Programs
- Voluntary Benefits (e.g., Pet Insurance)
- Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!
Choosing RWJBarnabas Health!
RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.
RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.
Equal Opportunity Employer
