Registrar, Emergency Screening

Job Overview:

Provide insurance verification, registration of patients for the psychiatric ER, mobile outreach and inpatient units, cross-training is provided for mental health worker support. Support a multidisciplinary team who provides crisis assessments for children and adults across the life span, assist with crisis intervention/management and ensure patient's demographics are accurate and reflected in the record.

Qualifications:

Required:

• High school diploma or equivalent

Preferred:

• Previous experience working with hospital registration or working in a doctor's office preferred
• Previous experience in an office setting preferred

Scheduling Requirements:

• Shift- 8:00am-4:00pm
• Monday-Friday
• Full Time

Essential Functions:

• Obtains all co-payments and deductibles not yet met and collects deposits as appropriate
• Interviews/registers patients and/or customers assuring accuracy of information and verifying any previous encounters in the system
• Registers the patients into the computer to create an encounter with a patient account number and enter information onto a daily admission sheet for daily and monthly statistics.
• Makes copies of all insurance cards (front and back) upon registration and distributes them to assigned departments
• Keeps abreast of Medical Assistance Programs in order to present, explain, and discuss such programs to determine patient eligibility qualifications
• Explains all forms to patients before obtaining necessary signatures (i.e. provides Advance Directive information for all Inpatient Services) and provides patients with Trinitas Hospital forms and booklets
• Inputs/updates all Advance Directive information appropriately into the system, ensuring that all fields are answered and Advance Directive is channeled through all the proper areas
• Puts together patient charts and account folders for all scheduled procedures and admissions
• Checks all previous on a daily basis for accuracy and, if necessary, makes corrections
• Verifies benefits, obtains pre-certification, preauthorization, referral and second opinions for all services where applicable
• Coordinates/communicates with Central Scheduling when changes or additions to any schedules have to be made
• Escorts patients to their destination in the absence of a volunteer or transport
• Adheres to the policy concerning Codes and actions and responds accordingly
• Notifies the Director, Nursing Supervisor or Administrator on call of any VIP admissions, concerns, or conflicts that may arise during the shift
• Provides all patients/customers with interpreters services when appropriate
• Follows downtime procedures when the computer system is down or on standby and notifies the System s Coordinator
• Answers the telephone within three (3) rings and responds to requests in a timely manner; identifies self and the location the caller has reached always remembering to ask How may I help you?

• Serving as a Census Manager: Receives reservation from physicians, Emergency Department, and physicians offices for admission to the hospital
• Assigns hospital beds based on medical priority
• Coordinates patient transfers based on request, availability, and/or appropriateness of assignments to managing hospital wide patient placement, and adhering to the guidelines of patient s rights and ethical issues
• Compares discharges from previous day with the discharge census report
• Maintains accurate on-line inpatient census by completing ADT logs, collaborating and coordinating assignments with Patient Care Units to facilitate placements and ensure precise and maximum utilization of facility
• Notifies physicians upon Direct, Urgent, and/or Elective admissions; assigns resident admissions
• Serving as LMRP Specialist: Enters Clinical data onto Care medic system to obtain medical necessity compliance
• Explains Medicare medical necessity guidelines to both physicians patients
• Calls physicians to obtain additional clinical information as needed in order to adhere to Medicare requirements
• Obtains ABN S from patients, as needed explaining Medicare guidelines and reimbursement to patients
• Updates ADT System with additional diagnostic information
• Confers with Finance Compliance Specialist and keeps abreast of Medicare regulations
• Serving as a Pre-Registration Representative: Pre-registers patients by obtaining and verifying all demographic and financial information
• Notifies patients of any pre-requisites required by the insurance plan or any change in scheduled date of service

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.