Scheduler, Pediatric Health Center

Job Overview:

Responsible for scheduling appointments for department.Answers the telephone courteously and in a timely manner. Demonstrates the ability to enter Patient s demographics insurance information & computer systems accurately & timely. Demonstrates the ability to verify Patient s Insurance Benefits. Advises patient to obtain appropriate Insurance referrals. Demonstrates and maintains the current knowledge of Insurance Companies, State & Federal Healthcare regulations and requirements. Review all work for accuracy and compliance with Hospital, State and/or Federal regulations. Maintains 99 percent or more accuracy rate. Informs manager of problems, which may need immediate attention.

Qualifications:

Required:

• High School Diploma or Equivalent Required
• Ability to operate various computer systems
• Successful completion of all Orientation Programs
• At least one year of medical office experience

Preferred:

• Knowledge of Microsoft Office
• EPIC experience
• College Degree

Scheduling Requirements:

• Shift- 8:00am-4:00pm
• Monday-Friday
• Full Time/Day

Essential Functions:

• Accurately obtains all information needed from initial scheduling of appointment
• Adheres to the guidelines outlined in the facility-wide attendance policy
• Communicates problems to the proper personnel promptly; asks questions to clarify misunderstandings; requests assistance from appropriate personnel in the event of an unusual or difficult situation
• Demonstrates a complete knowledge of all phases of the job
• Demonstrates excellent customer service in communication with callers, visitors, physicians and staff.
• Performs all other duties as assigned

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

• Paid Time Off (PTO)
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.