Supervisor

Job Overview

Linen supervisors are responsible for supervising the storage and distribution of clean linen at an assigned facility. In facilities that collect soiled linen. Supervisors oversee the process of proper collection of soiled linen and the staging of soiled for vendor pick-up. Linen supervisors manage linen support aides assigned to linen operations. Consistently promotes, supports and understands the importance of linen in patient care areas. Identifies customer needs, manages expectations and responds to inquiries in a timely and effective manner. Anticipates and avoids delays that can adversely affect the customer. Communicates with customers regarding the status of pending actions and inquiries about products or services

Qualifications

Required

• High School diploma or equivalent

Preferred

• Healthcare management experience
• Excellent customer service skills
• Ability to lift, push and pull up to 50 lbs.
• Universal Behavioral Competency Standards

Scheduling Requirements

• Shift Working Day: 5:30am - 2:00pm
• Full Time

Essential Functions

• Customer Service/Patient Satisfaction
• Provides a compassionate and supportive environment with prompt and consistent service
• Confidentiality
• Adheres to patient rights: provides for the confidential treatment of all communications and records Professionalism
• Demonstrates professionalism with families, visitors, physicians, co-workers and supervisors
• Communication
• Listens and communicates effectively
• Teamwork
• Supports teamwork by cooperative problem-solving through participation in meetings, projects, etc.
• Quality/ Performance Improvement
• Utilizes principles of continuous quality improvement in all work situations to assess, measure and improve organizational and department functions.
• Practices and adheres to all department and organizational policies, procedures, training and initiatives.
• Supervises EVS linen Support Aides
• Monitors clean and soiled utility rooms for proper storage of linen.
• Performs daily documented facility rounds
• Oversees the maintenance of daily log/tracking processes where appropriate, Conducts daily rounding and staff support
• Responsible for identifying and reporting safety concerns, medical errors, device malfunction, and facility damage to walls, ceiling tiles, etc.
• Performs all duties as assigned

Benefits and Perks

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health.

• Paid Time Off PTO
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Retirement Plans
• Short & Long Term Disability
• Life & Accidental Death Insurance
• Tuition Reimbursement
• Health Care/Dependent Care Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits e.g.
• Pet Insurance
• Discounts through our partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier healthcare destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering best-in-class work experience to every member of the team.

We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time,

As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact on local communities throughout New Jersey.

From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state,

We understand the growing and evolving needs of residents in New Jersey, whether that be enhancing the coordination for treating complex health conditions or improving community health.